Warranty Claim

We will handle manufacturer warranty claims on your behalf. Specific warranty information can be found in the "details" section of each product page. Pictures/videos of the flaw or defect will be necessary to complete your claim. We will double check the problem and try best to figure it out. We provide refund/exchange/replacement if has any quality problem. Shipping warrantied products back is simple with a prepaid shipping label, or you should buy the shipping label by yourself.

Can I return the item if I don't like it?

If you are not satisfied with your purchase, we will accept a return for a refund or exchange on products in new/unused condition within 14 days of delivery.

Items must be in new condition and in the original packaging (please do not assemble, install, or modify the product in any way). In the event of fitment, flaw or defect pictures will be necessary to complete your request.

The few exceptions for items that cannot be returned include:

  • Items Marked "Non-Returnable" (clearly indicated on the product page before placing your order)
  • All used/installed items

Fitment Issues

Thank you for choosing VLAND. We want to make the installation of your new product as easy as possible. If you are having trouble installing your item, or the product does not seem to be fitting your vehicle, please let us know by sales' email or WhatsApp. Our Technical Customer Care specialists will assist you in installing your product.

Shipping Info

The shipping methods depend on your location. Many of the products on vlandwholesale.com will ship for free; if you do not see the FREE SHIPPING icon under the product description, simply add the merchandise to your cart and enter your address to see real time shipping costs.

There are a few important things to keep in mind:

Products may ship separately from different warehouses.
Available shipping methods vary depending on products and shipping destinations.
Merchandise that is in stock usually ships within 24-48 hours. Shipping time varies on items that are custom or made to order as they may have to be manufactured, painted, embroidered, or assembled. It is the recipient's responsibility to pay all applicable duties, taxes, & brokerage fees if happens.


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